Shipping Policies

Shipping Policy

At Aval Beauty, we are committed to delivering your beauty products in a timely and secure manner. Below, you'll find all the important information about our shipping process.

1. Order Processing Time

  • All orders are processed within 1-2 business days, excluding weekends and holidays. Please allow additional processing time during peak seasons (e.g., holidays).
  • Orders placed after 3 PM EST or on weekends will be processed the next business day.

2. Shipping Methods & Delivery Times We offer several shipping options to suit your needs. The following delivery estimates are provided by our carriers:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days

Note: Delivery times may vary based on location, weather conditions, or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the shipping method and destination.

4. Shipping Destinations

  • We currently ship to the United States. 

5. Address Accuracy Please double-check the shipping address before placing your order. We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses provided by the customer.

6. Missing or Damaged Items If your order is lost, damaged, or incorrect upon arrival, please contact our customer service team within 7 days of receiving the package. We will assist you with replacements or refunds for any missing or damaged products.

7. Shipping to P.O. Boxes We do not currently ship to P.O. boxes. Please provide a valid street address at checkout.

8. Delivery Issues If there are any issues with delivery (e.g., delays, incorrect address, etc.), please contact us immediately at monica.brunicardi@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

9. Order Cancellations Once an order has been processed and shipped, it cannot be canceled. If you need to make changes to your order, please contact us immediately before it is processed.

Questions? If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer support team at monica.brunicardi@gmail.com. or call us at 925-338-1867